Key takeaways:

• A clear understanding of how to participate in a  business negotiation.

• The importance of negotiations for MSMEs.

• The reasons why the negotiations fail.

• Types of negotiations.

• How to become a successful negotiator.

• The benefits of a good negotiation.

• How to strategize your negotiation.

• Negotiation process : Planning, executing and closing a negotiation.

Key takeaways:

• The importance of developing protocols and manuals for the Hospitality industry in following the social distancing.

• Educating the stakeholders of the short, medium and long term impact of the industry.

• The role of the Government agencies in supporting the sector.

Key takeaways:

• The importance of re-skill and up-skill the current staff.

• The importance of digitisation.

• Innovation is key for the survival.

• Post Covid is for the survival of the fittest and  who are fast to adapt.

Key takeaways:

• A clear understanding of the current status of the global economy.

• COVID pandemic - The direct impact for the businesses.

• Identified the challenges faced by the MSMEs during the pandemic.

• How to formulate strategies to survive in this disruptive environment.

Key takeaways:

• The importance of developing protocols and manuals for the Hospitality industry in following the social distancing.

• Educating the stakeholders of the short, medium and long term impact of the industry.

• The role of the Government agencies in supporting the sector.

Key takeaways:

• The importance of re-skill and up-skill the current staff.

• The importance of digitisation.

• Innovation is key for the survival.

• Post Covid is for the survival of the fittest and  who are fast to adapt.

Key takeaways:

• The importance of embracing technology in the businesses.

• Re-visit the existing business strategies and amend accordingly to face the new normal.

• The importance of leadership in an agile environment. 

Key takeaways:

• The importance of carefully analysing the current situation.

• The importance of establishing a good communication with the stakeholders on a regular basis.

• Re-visit the business and the contingency plans.